{"id":"data-society","name":"Data & Society","kind":"organization","aliases":[],"summary":"Data & Society is a research institute publishing studies on the social implications of digital technology and data.","url":"https://datasociety.net/","referenceUrls":["https://datasociety.net/"],"sourceIds":["data-society"],"topicIds":["work-and-agency"],"version":"entity-catalog-v1","identity":null,"path":"/entities/data-society","json":"/entities/data-society.json","markdown":"/entities/data-society.md","relationships":{"sourceIds":["data-society"],"noteIds":[],"perspectiveIds":[],"parallelIds":[],"topicIds":["work-and-agency"]},"publications":"/api/pipeline/publications?entity=data-society","profile":{"schemaVersion":1,"identityId":"data-society","tracked":null,"contributorContexts":[],"affiliations":[],"statements":[],"hostedStatements":[],"questions":[],"readings":[],"relations":[],"boundary":"Escape Meridian selects and paraphrases these records. A mention, shared topic or affiliation does not establish authorship, endorsement, agreement or causation. Missing positions remain unknown."},"currentReadings":{"entityId":"data-society","items":[{"id":"918eff6d67060fdc58896b9d114cea6e8e069867f0dfd2ab97d6262553aed4d0","title":"Data & Society presents Robyn Caplan’s map of three content moderation approaches","summary":"Robyn Caplan’s report describes three ways platforms organize content moderation: artisanal teams that work manually in-house, community-reliant platforms that use volunteers to enforce policies, and industrial operations that use automated technologies and separate policy development from enforcement. The categories connect how moderation is organized to a central tension: responding to speech in context while applying rules consistently at scale.\n\nCaplan argues that platforms’ missions, business models, team sizes, and organizational dynamics shape their approaches. Each approach carries different trade-offs and resource needs, so the report says public oversight should consider both the context of speech and how platforms are organized—not just the rules for particular types of content.\n\nThe report draws on interviews with major digital platforms, but this page does not detail the interview methods or show how the approaches affect moderation outcomes. What organizational conditions help platforms balance context-sensitive decisions with consistency at scale?","path":"/readings/data-and-society-presents-robyn-caplan-s-map-of-three-content-918eff6d","sourceUrl":"https://datasociety.net/library/content-or-context-moderation/","publisher":"Data & Society","originalPublished":"2018-11-14T06:36:58-05:00","dateLabel":"Nov 14, 2018","relationship":"publisher","relationshipLabel":"Publisher","topicIds":["work-and-agency"],"sourceParticipation":[],"roles":[],"participationCoverage":null}],"scanned":266,"truncated":false,"scanLimit":500,"checkedAt":"2026-11-06T18:10:43.980Z"},"currentReadingsUrl":"/entities/data-society.json"}