# Gainsight

Gainsight is a customer success software company publishing guidance on customer success operations and industry practices.

Type: organization. Context selected by Escape Meridian; inclusion is not endorsement.

[Collection](/entities/gainsight)
[Primary reference](https://www.gainsight.com/)

## Sources

- [Gainsight](https://www.gainsight.com/): Examine a vendor's account of customer success operations, responsibilities and team practices.

## Perspectives


## Terminal notes


## Parallels


## Context references

- [https://www.gainsight.com/](https://www.gainsight.com/)

Legacy published distillations: [Publications API](/api/pipeline/publications?entity=gainsight)

## Profile and attribution

Escape Meridian selects and paraphrases these records. A mention, shared topic or affiliation does not establish authorship, endorsement, agreement or causation. Missing positions remain unknown.

No additional tracked-person background is recorded.

## Dated contributor context


## Roles and affiliations


## Dated statements

No dated statements are mapped to this identity. Views remain unassigned.

## Connected questions


## Comparisons and changes


## Current readings

Checked all 279 current publications. Showing up to 30 connected readings, ordered by original source date.
- Aug 12, 2015 — [Gainsight: Customer Success Operations takes shape around scale, strategy and reporting](/readings/gainsight-customer-success-operations-takes-shape-around-scale-ba302ced). Publisher. [Gainsight](https://www.gainsight.com/blog/csm-ops-survey-results-what-the-customer-success-community-says-about-the/)