organization
Gorgias sells customer service software for ecommerce businesses and publishes guidance on support workflows and automation.
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Checked all 169 current publications. Showing up to 30 connected readings, ordered by original source date.
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Gorgias sells customer service software for ecommerce businesses and publishes guidance on support workflows and automation.
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Examine a vendor's methods for analysing support ticket demand and its claims about automation in ecommerce service teams.
Gorgias is an interested party selling support automation. Its advice and customer examples do not independently establish savings, service quality or effects on employment.
Public blog posts
